Rules built on nine questions

This is a concept, not a law that exists. It asks what a rule would look like if it were written to help people, and it puts every rule through the same nine questions we ask of a law, with the person the rule is used on as the one being asked.

The principle. No person is punished. A person who breaks a rule is helped. When one person hurts another, the one who did the hurting gets help too, and the one hurt is made whole. There are no fees: a fee is a punishment for existing. Every rule comes with one page a seven-year-old can read, because we are done with literacy segregation. Only the system answers, when it does not protect and serve the people.

Each rule below is followed by what published research says about it, for and against. Open any line to read it.

The ten rules

Nine come from the nine questions. The tenth came from reading thousands of laws that send a person to another law for the answer.

One missed date

A man misses the date to send in a form.

Today he gets a late fee, then a bigger fee, then a court date.

Under these rules there was no fee to begin with. Someone contacts him and asks what got in the way. He could not read the form. They fill it in with him.

That month, four hundred other people missed the same date. The office has thirty days to say why its form is one people cannot use, and to fix it.

Where the design is hard

What this page is not

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